Payment Policy

Payment Policy

This Payment Policy explains the payment methods accepted on ricklondon.com and how payments are processed when you place an order with Rick London.

By completing a purchase on our website, you confirm that you are authorized to use the selected payment method and that the payment information you provide is accurate and complete.

Accepted Payment Methods

Cards

  • Visa
  • Mastercard
  • Diners Club
  • Discover
  • Maestro
  • UnionPay

Digital Wallets

  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are securely processed through Shopify’s PCI-compliant payment infrastructure. We do not store or have direct access to your full payment card details.

Currency

All prices and transactions on Rick London are processed in USD (US Dollars).

Payment Authorization & Verification

By placing an order, you authorize us to charge the full order amount (including applicable taxes and shipping) to your selected payment method.

In some cases, additional verification may be required to protect against fraud. Orders may be delayed or canceled if payment authorization fails or if further verification cannot be completed.

Failed or Declined Payments

If your payment is declined:

  • Please check that your billing details match your payment provider’s records.
  • Try an alternative payment method.
  • Contact your bank or payment provider for further assistance.

We are not responsible for fees or charges applied by your bank or payment provider.

Refunds

Approved refunds are issued to the original payment method used at checkout. Refund timelines may vary depending on your bank or payment provider. Full details are outlined in our Return & Refund Policy.

Contact Information

Email Support
support@ricklondon.com

We typically respond to all emails within 24-48 business hours. For faster assistance, please include:

  • Your order number (if applicable)
  • A clear description of your inquiry
  • Any relevant attachments or screenshots

Phone Support
+1 857-491-8535

Business Hours:

  • Monday - Friday: 9:00 AM - 6:00 PM EST
  • Saturday: 10:00 AM - 4:00 PM EST
  • Sunday: Closed

Registered Business Address

Registered Office
Regal Regency LLC
8 Regency Rdg
Andover, MA 01810
USA

Warehouse Address
5230 S 19th St
Lincoln, NE 68107
USA

For more information, visit our Contact Page.