Terms of service
Last Updated: May 8, 2026
OVERVIEW
Welcome to Rick London. The terms "we", "us" and "our" refer to Rick London. Rick London operates this website and store, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide customers with an online shopping experience.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to offer the Services.
These Terms of Service ("Terms"), together with the policies listed below, govern your access to and use of the Services:
Please read these Terms carefully before using our Services. By accessing or using any part of the Services, you agree to be bound by these Terms and the policies listed above. If you do not agree, you must not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
You confirm that you are at least 18 years old or the age of majority in your place of residence, whichever is higher.
You may be required to provide personal information such as your name, email address, billing details, payment information, and delivery address. You confirm that all information provided is accurate, complete, and up to date.
You are responsible for maintaining the confidentiality and security of your account. Accounts may not be transferred or assigned to another person.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display product information accurately. However, colours and appearance may vary depending on screen settings and devices.
We do not guarantee that products will meet individual expectations. Product descriptions, pricing, and availability may be changed or discontinued at any time without notice.
We reserve the right to limit sales to any person, region, or jurisdiction.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
An order is considered accepted only once payment has been successfully processed and an order confirmation has been issued.
Once accepted, orders may not be cancelled except as permitted under our Refund Policy or applicable consumer law.
All purchases are subject to our Refund Policy.
SECTION 4 – PRICES AND BILLING
Prices may be updated without notice. The price shown at checkout is the final product price, excluding delivery charges unless stated otherwise.
Applicable taxes and delivery charges are calculated and displayed at checkout.
You authorise us to charge your chosen payment method for all purchases made through the Services and confirm that the payment details provided are accurate.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, weather conditions, or events outside our reasonable control.
Risk of loss passes to you once the order is handed over to the delivery carrier.
Shipping terms are governed in detail by our Shipping Policy linked above.
SECTION 6 – INTELLECTUAL PROPERTY
All content available on the Services, including text, images, graphics, logos, and trademarks, is owned by or licensed to Rick London and is protected under United States and international intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services. These tools are provided "as is" and without warranties. Use of optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing such sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Rick London is powered by Shopify Inc. All sales are made directly between you and Rick London. Shopify is not responsible for any aspect of your purchase or transaction.
You release Shopify from any claims, liabilities, or damages arising from your use of the Services.
SECTION 10 – PRIVACY POLICY
Your personal data is handled in accordance with our Privacy Policy.
SECTION 11 – FEEDBACK
If you submit feedback, suggestions, or ideas, you grant us a non-exclusive, royalty-free, worldwide licence to use such content without restriction.
You confirm that any feedback provided does not infringe third-party rights.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time and to cancel orders affected by such issues.
SECTION 13 – PROHIBITED USES
You must not use the Services to:
- Violate laws or regulations
- Infringe intellectual property rights
- Harass, abuse, or harm others
- Upload malicious code or malware
- Commit fraud or impersonation
- Interfere with the security or operation of the Services
SECTION 14 – TERMINATION
We may suspend or terminate access to the Services at any time if these Terms are breached. All obligations intended to survive termination shall remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided "as is" and "as available" to the fullest extent permitted by law. We do not provide warranties beyond those required under applicable consumer law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Rick London shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Rick London and Shopify from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is held to be invalid or unenforceable, the remaining provisions shall remain in full force.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with the policies referenced herein, constitute the entire agreement between you and Rick London.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights at any time.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, and any disputes shall be subject to the exclusive jurisdiction of the courts located in Massachusetts.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
Contact Information
Email Support
support@ricklondon.com
We typically respond to all emails within 24-48 business hours. For faster assistance, please include:
- Your order number (if applicable)
- A clear description of your inquiry
- Any relevant attachments or screenshots
Phone Support
+1 857-491-8535
Business Hours:
- Monday - Friday: 9:00 AM - 6:00 PM EST
- Saturday: 10:00 AM - 4:00 PM EST
- Sunday: Closed
Registered Business Address
Registered Office
Regal Regency LLC
8 Regency Rdg
Andover, MA 01810
USA
Warehouse Address
5230 S 19th St
Lincoln, NE 68107
USA
For more information, visit our Contact Page.